Headset support
The TS-350i, TS-450i and TS-550i phones all work with standard amplified wired or wireless headsets manufactured by Plantronics, Jabra, and others. Click on the picture below to see more about headsets and phone accessories.

TalkSwitch Concero Attendant Console Software

See an online demo, click HERE
See more. Know more. Do more.
TalkSwitch Concero Console gives you the power to see and control your calls right on your PC. It's a whole new set of superpowers for your phone. With pricing at $408* per site license (unlimited users per site), it's not just a tool for a receptionist. Everyone can benifit!
Click HERE to see how it works.
Who should use it?
The Console is a must for receptionists, sales, customer service, help desk, dispatching and service departments. This software application is worth it's weight in gold. It will help your organization reduce customer wait times, improve productivity, reduce call handling times, and increase customer care volumes. Your customers will appreciate it too because they'll get the information they need faster and be served quicker.
The bottom line is, TalkSwitch Concero Console software will help your business improve productivity, customer service and your bottom line.

FEATURES & BENIFITS
See your calls: you get caller ID, number, duration and status and whether a call is internal, inbound or outbound. Hold/unhold with a mouse click.
See availability: see the status of everyone (on the phone or available), so you can tell your caller if they wish to hold or be transfered to voice mail. Or if it's an important call, use the built in instant message to alert your collegue and receive a response of when they'll be available.
Manage queues and parked calls: see the calls lined up for you, answer the important ones first and transfer the rest to someone else. View and grab calls from a list of parked calls on the system.
Touch your calls: now this is power — drag and drop your calls directly to other extensions, remote extensions or ring groups, or send a call to voicemail, all without even touching your phone.
Click-to-dail : integrated phone book allows you to click to dial a contact quickly. No more fumbling for a number.
See your lines : need to monitor your lines or VoIP trunks? Choose to view line status and you'll see which are in use or ringing, and whether you're wasting money on under-used lines.
Call logging : review your inbound and outbound call details.
Unobtrusive: Concero Console can be configured to be always on top, or simply pop up at the bottom corner of your screen when a call comes in, so you can keep working and not worry about real estate on your screen.
Instant communication - get the answers you need, when you need them
Have you ever been in a situation where you have a hot prospect or customer on the phone ready to place an order, but the person you need answers from is on the phone?
With the Concero Console not only can you see your colleague's on the phone, but when you need answers or need to let them know of a hot order, you can use the instant message feature to advise them or get the information you need to finalize the order. All by instant text message without anyone leaving a call or customer hanging and waiting on hold.

TalkSwitch GOLD Partner Experts
Everything you want in a phone system, professionally installed by the TalkSwitch GOLD Partner experts. Call us for advise and recommendations on the perfect TalkSwitch system for your business needs.

Some of our clients include: Legal and Lawyer offices, Call Centres, Professional Services, Health Care clinics and Associations, Schools and Educational centres, Accountants, Hospitality, Engineering, Dental, Insurance brokers and agents, Financial, Brokers, Marketing Firms, Credit Unions, Warehouse and Distribution, Manufacturing Industries, Real Estate offices, Transportation and more. See what our clients are saying vertigoal.com/testimonials
We service the following areas: Toronto, Vaughan, Concord, Woodbridge, Pickering, Scarborough, Ajax, Waterloo, Markham, Thornhill, Richmond Hill, Mississauga, Oshawa, Etobicoke, Brampton, Peel, Barrie, York region, Maple, Aurora, Newmarket , Hamilton, Kitchener , Guelph, London and surrounding areas in Ontario. Our strategic partnerships allow us to also service many major cities in Canada and United States.

We can help you choose the best telecommunication solution to meet your specific needs. Contact us at 905-709-2656 or
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to schedule a free no obligation consultation.
*not including tax, shipping and installation. Pricing and availablity is subject to change without notice. Contact us for a quote.

TalkSwitch makes award-winning telephone systems for small business. With tens of thousands of customers throughout North America , TalkSwitch phone systems are designed for small businesses, institutions and franchises with up to 64 phones per location.
We know that in small business, every call counts. TalkSwitch is loaded with powerful, flexible features that help companies sound professional and stay connected with customers, partners and suppliers. We also know that small businesses are experts in what they do, not supporting telephone systems. That's why TalkSwitch products are easy to understand, easy to use and easy to afford.
TalkSwitch’s first phone system, the award-winning Concero Switchboard, was hailed as a breakthrough product by customers and analysts. Today, TalkSwitch systems are even better, handling VoIP and traditional connections with analog or IP phones and an ever-growing set of powerful features.
AWARDS
Both the Concero and the TalkSwitch systems have received rave reviews and won numerous awards, including: PC Week's Best of Show at COMDEX, three PC Computing MVP Awards, and Computer Telephony's Product of the Year. TalkSwitch has won the Communications Solutions Product of the Year award (beta version), the first ever SOHObie award from Communications Convergence magazine and Communications Solutions Editor's Choice award.
In 2008, TalkSwitch received the illustrious VON Innovator Award for excellence in Internet communication, a designation handed out to only 65 companies worldwide. TalkSwitch was also recognized by the readers of Small Business Computing Magazine and given the award for best business VoIP product in 2008. TalkSwitch is a two-time member of the prestigious Pulver 100 list of companies having the biggest impact on the VoIP industry.